Privacy Policy
Last updated: November 7, 2026
Chesapeake Soccer Club operates CSC Members at cscmembers.app. This policy describes information used by the member portal and its email, push, and text notifications.
Information used by the portal
The portal uses account names, email addresses, club roles, team assignments, and player–guardian links to provide member access. Depending on the features you use, it also stores player and roster details, schedules and attendance responses, messages, uploaded photos or files, and team payment or expense records you submit.
We use this information to run club and team activities, display relevant content, support members, and protect access to the portal. Sign-in uses session cookies. Hosting and analytics services process technical and usage information to operate and understand use of the app.
Email notifications
When you choose to enable email updates in your account, your account email and identifier are shared with OneSignal to manage your email subscription. OneSignal processes subscription status, delivery information, and notification content to send CSC announcements, schedule updates, team chat, and private-message alerts according to your choices. Private-message conversation content stays in the portal.
Email updates are optional. You can turn them off in Account → Email notifications or use the unsubscribe link in a club update email. Sign-in and password-reset emails you request are separate from this optional subscription. Read Email & Notifications for step-by-step instructions.
Push notifications
If you enable push notifications, OneSignal processes your notification subscription, device or browser identifiers, and related delivery information. You can manage push choices in the portal and revoke permission in your browser or device settings.
Text alerts
When you choose to receive text alerts, we collect your mobile number, consent choice and related records. We use them to manage your subscription and send club, team and schedule updates. Message providers process this information to deliver messages and manage subscriptions. Reply STOP to unsubscribe or HELP for help. Text consent is separate from email consent.
SMS privacy
We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes.
Access and service providers
Club administrators and authorized team members can access information according to their roles and team assignments. Private conversations are limited to their participants. Be mindful of what you share in team messages or upload for your team.
We use providers to operate the portal, including Vercel for hosting and analytics, Supabase for authentication, database and file storage, OneSignal for notification services, and Twilio for text delivery where enabled. These services process the information needed to provide their functions.
Parents, guardians, and account requests
Player information supports club participation and team administration. Parents and guardians may contact CSC to request review, correction, or removal of their child’s information. Contact us for account corrections, access questions, or deletion requests. Please do not include passwords or sign-in codes in your request.
Contact
For questions about your information or notification choices, email hello@cscmembers.app or write to Chesapeake Soccer Club, PO Box 16438, Chesapeake, VA 23328.